Delete your PIP NAV account and data
This page explains how to delete your PIP NAV account and request deletion of personal data connected with the app.
Delete your account in the app
- Open the PIP NAV app.
- Go to Settings.
- Open Legal.
- Select Delete my data or Delete account.
- Read the warning and confirm only if you want the deletion to proceed.
What is deleted
When you delete your account, PIP NAV is designed to remove:
- your local claim data stored on the device;
- your PIP NAV account record;
- cloud records linked to your account, including claim unlock and introductory-offer records where applicable.
Some limited records may be retained where required for security, legal, accounting, fraud-prevention, or dispute-handling purposes.
If you cannot access the app
If you cannot access the app, email privacy@pipnav.com from the email address connected to your PIP NAV account and include the subject line:
PIP NAV account deletion request
We may ask for enough information to verify that the account belongs to you before deleting it.
How long it takes
In-app deletion is intended to start immediately. Email requests are reviewed as soon as reasonably possible and normally within 30 days.
Privacy policy
You can read the PIP NAV privacy policy at pipnav.com/privacy.html.