You know how bad it is. But the DWP only sees what's on the form.

You could explain it right now if someone sat down and listened. You could tell them exactly how your condition affects you, what your worst days look like, and what you can't do without help. But the PIP form doesn't work like a conversation. It's a stack of boxes — and what you write in them is the only version of your life the decision maker ever sees.

If those answers don't capture the full picture, you get misunderstood. And misunderstood means underpaid.

PIP NAV helps you get what's in your head onto that form properly — covering the specific things the decision process actually looks at — so the person reading it understands what your life is really like.

Whether you're claiming for the first time, reapplying after a knock-back, facing a review, or helping someone you care about.

Get PIP NAV on Google Play

Available on Android · Privacy policy

This is how people get misunderstood

You write something on the form that makes perfect sense to you. But the person reading it doesn't know your life. They read your words at face value — and if the detail isn't there, they score it as though you're coping fine.

What most people write

“I struggle with cooking. It takes me ages and I've left the hob on before.”

What PIP NAV helps you say instead

“Most days I cannot cook a simple meal safely without someone nearby. I get distracted and lose track of what I'm doing — I've left the hob on more than once. Even a basic meal takes much longer than it should because I have to keep stopping to check things. On the days nobody is around to help, I usually end up eating cereal or toast because it isn't safe for me to use the cooker on my own.”

Same person. Same condition. Same difficulties. But the first version gets read as “sometimes has trouble cooking” and the second gets read as “cannot cook safely without help.” That gap is where people lose out — not because they weren't struggling, but because the form didn't make it clear.

The form doesn't ask you what it actually needs to know.

The PIP form gives you a big empty box and says “tell us how your condition affects you.” But what the decision process actually scores you on is very specific: can you do it safely? Does it take too long? Can you do it reliably? Do you need someone there to help? If your answer doesn't cover those things clearly, you get scored as if they're not a problem.

Nobody tells you that. So you write what comes naturally — and what comes naturally is a version that makes you sound more capable than you are, because you've spent years just getting on with it.

It doesn't help that most people are afraid of saying too much. There's a voice in your head saying “if I describe how bad it really is, they'll think I'm putting it on.” So you hold back. And the decision maker reads your words and thinks everything's fine.

You do not need to make it sound worse. You need to describe it in a way the decision process can actually understand.

This was built for people in exactly your situation

Making a first claim and don't know where to start? PIP NAV walks you through every activity from scratch. You don't need to understand descriptors, points, or scoring — the app handles the structure.

Scored low or got zero points last time? Most people who score badly didn't have less serious conditions. They got misunderstood — their form didn't capture the specific details the decision process needs to see. PIP NAV asks directly about safety, time, reliability, and help needed — the things that actually determine your score.

Facing a review and terrified of losing what you have? A review means filling in the form again. If anything, the pressure is worse this time — you know what's at stake. PIP NAV helps you get the full picture down clearly, so the review reflects your current situation.

Helping someone else with their form? If you're a partner, family member, carer, or friend helping someone fill in their PIP form, PIP NAV guides you through what needs to be said for each activity. You don't need to be a benefits expert. You just need to know the person's daily life.

Built specifically for PIP. Not a generic AI with a new name.

If you've tried asking ChatGPT or any general AI tool for help with your PIP form, you already know the result: polished-sounding waffle that could apply to anyone and doesn't cover what the decision process actually looks for.

PIP NAV was built around how PIP works. It knows the 12 activities. It knows the descriptors and what each level means. It asks about the four things that determine your score: can you do it safely, to an acceptable standard, in a reasonable time, and as many times as you need to. Every question exists because of how PIP decisions are actually made.

Generic AI gives you generic answers. PIP NAV gives you structured, specific draft wording built from what you actually told it about your life.

How it works

It asks what the form is really asking

For each of the 12 daily living and mobility activities, PIP NAV asks focused questions about what goes wrong, how often, what help you need, and whether you can do it safely, properly, on time, and repeatedly. You don't need to know the PIP rules. You just answer questions about your actual life.

It turns your answers into clear draft wording

Instead of staring at a blank box, you answer specific questions and PIP NAV shapes your responses into clearer, more detailed draft wording. You review everything. You change anything you want. You decide what goes on your form.

It prepares you for the assessment

The phone call or face-to-face assessment trips up a lot of people. They can't remember what they wrote, or they downplay things under pressure. PIP NAV builds Assessment Prep from your own answers — so when the assessor asks, you've got it all in front of you.

What you'll have when you're done

When you finish working through PIP NAV, you won't be staring at a half-written form wondering if it's good enough. You'll have:

Clear, specific draft answers for every activity — covering safety, time, reliability, help needed, and what happens on your worst days. Written in the way the PIP decision process expects, in words that sound like yours.

An Answer Pack to work from — all your draft answers in one place, ready to copy onto the paper form or refer to when completing it online.

Assessment Prep for your phone call or face-to-face — so when the assessor asks questions, you're not caught off guard trying to remember what you wrote.

That's the difference between a form that gets you misunderstood and one that shows the decision maker what your life is actually like. The information was always there. PIP NAV just helps you get it down in a way the process can see.

What it costs

£49.99 per claim
First claim intro offer: £29.99

One-time payment. Not a subscription. No recurring charges.

Worried you'll miss something? All 12 activities covered, with every question that matters for the decision process.

Don't know what to write? Form-ready draft answers for each activity, built from what you told it about your life.

Dreading the assessment? Assessment Prep built from your own answers, so you're not trying to remember it all under pressure.

Not sure what evidence helps? Evidence planning to help you work out what supports your claim.

Need adjustments but don't know how to ask? Reasonable adjustments guidance.

A benefits adviser typically charges £200 or more — if you can find one taking new clients. PIP NAV gives you structured, PIP-specific help at a fraction of that cost, on your phone, at your own pace.

Get PIP NAV on Google Play

No hidden fees. No subscription traps. Android only for now.

Clear about what this is — and what it isn't

Helps you prepare clearer, more complete draft answers for your PIP form
Does not guarantee any outcome — anyone who promises you a certain award is not being honest with you
You stay in control of what you write, what you change, and what you submit
Your claim content is stored on your phone, not on our servers. We are not harvesting your health data — read the privacy policy
AI features are optional. If you use them, only the minimum text needed for that task is sent through our secure backend — not your whole claim
Delete your data any time, straight from the app

Questions you're probably asking

Yes. It walks you through each of the 12 activities, asks the specific questions the PIP decision process scores you on, and helps you build draft answers that make your situation clear to the person reading them. Most people don't get low scores because their condition isn't serious — they get low scores because the form didn't capture what the decision process needs to see.

No. Nothing can guarantee that, and you should be sceptical of anything that claims otherwise. What PIP NAV does is help you describe your situation in the specific way the decision process needs to see it — so you're properly understood, not written off because your form was vague.

A lot of people who score badly didn't score badly because their condition wasn't serious enough. They got misunderstood — their form didn't spell out the specific details the decision process looks at: safety, time, reliability, help needed. PIP NAV asks about those things directly, for every activity, so the decision maker sees what's actually going on.

Yes. A review means filling in the form again, and for a lot of people that's even more stressful than the first time because you know what's at stake. PIP NAV helps you describe your current situation fully and clearly — covering the same details the decision process will be looking at — so the review actually reflects how things are for you now.

Yes. Whether you're a partner, family member, carer, or friend, PIP NAV guides you through the questions for each activity. You don't need to be a PIP expert — you just need to know how the person's condition affects their daily life. The app handles the structure and helps turn what you know into clear draft wording.

Most tools that claim to help with PIP are generic AI chatbots that don't understand the 12 activities, the descriptors, the four reliability tests, or how PIP decisions are actually made. PIP NAV was built around all of that. Every question it asks exists for a specific reason. It's not a chatbot with a PIP sticker on it.

A benefits adviser might charge £200 or more, and many aren't taking new clients. PIP NAV doesn't replace professional advice, but it helps you do the same core preparation — building clear, detailed answers for each activity — at a fraction of the cost, from your phone, at your own pace. No waiting list.

No. One payment per claim. No monthly fees, no annual renewals, no surprise charges.

No. AI features are completely optional. You can use the guided questions and core tools without them. Whatever AI suggests, you always decide what to keep, change, or ignore.

Your claim content stays on your phone. We don't upload it to our servers. If you use AI features, only the minimum text needed for that specific task is sent through our secure backend — not your whole claim. We store only the minimal account and purchase information needed to run the service. You can delete all your data from within the app at any time. Our full privacy policy explains everything in plain language.

Not yet. Android only right now.

PIP NAV is made by Global Welfare Solutions Ltd, a UK company registered with the ICO. We built it because the help available to PIP claimants is not good enough — the free services have months-long waits, the advisers charge more than most people can afford, and the generic AI tools don't know what PIP is. Our privacy policy is available to read before you create an account.

Don't let a badly worded form decide what you're entitled to.

Get the full picture down properly — so the decision maker sees what your life is actually like.

Get PIP NAV on Google Play