What exactly are they asking me?
PIP form help · New claims in England and Wales
PIP is worth up to £10,119 a year. Make sure you get your application right.
You know what daily life is actually like. PIP NAV asks focused questions, then turns your information into clear, structured PIP2 answers a DWP decision maker can understand.
Made by PIP claimants, for PIP claimants.Android · One-time payment · No subscription
2026/27 PIP rates · Official DWP source
Real signed-v67 app screens using a fictional claim.
You know your life. PIP NAV helps you explain it.
If somebody sat down and listened, you could probably explain what daily life is really like.
But a PIP form doesn't feel like a conversation. It gives you questions and empty boxes, leaving you wondering:
How much detail should I give?
Am I forgetting something important?
Does this even count?
You don't need to become a PIP expert. Start with what actually happens. PIP NAV guides you through the rest.
The details matter
What matters isn't only whether you can do something.
The PIP assessment also looks at whether you can do it reliably. Those details are easy to leave out when nobody asks.
- Safely
- To an acceptable standard
- Repeatedly
- Within a reasonable time
See what better questions change
Same facts. Easier for a decision maker to assess.
Your experience stays yours. PIP NAV turns it into carefully prepared, PIP2-ready answers. Every detail in the finished answer comes from the claimant.
Fictional example — not claimant data.
“Sometimes I lose track, panic and stop. My mum usually makes my dinner because I struggle with cooking.”
PIP NAV asks what the rough note leaves out
- How often?Five or six days a week
- What help do you need?Mum prepares dinner most evenings
- Has anything gone wrong?Last Tuesday I forgot a pan and burned my hand
- How long does it take?More than an hour
- What happens afterwards?I cannot try again
Five or six days a week, I cannot prepare and cook a simple meal safely or reliably. I lose track of the steps, panic and stop before the meal is ready.
I need my mum to prepare dinner for me most evenings. If she cannot come, I eat cereal instead of cooking.
Last Tuesday, when my mum was late, I tried to cook. I forgot about the pan and burned my hand. It took more than an hour, and afterwards I could not try again.
One activity at a time
Work through your PIP2 form at your own pace.
Start with one activity. Stop when you need to. Come back without losing your place.
Pick an activity.
Choose one of the 12 daily-living and mobility activities.
Answer one question at a time.
Describe what happens, how often, what help you need and what changes on better and worse days.
Check your Answer Pack.
Read and change your answers before using them with your official PIP2 form.
Why PIP NAV
Built for PIP, not generic AI answers.
General AI can produce generic answers. PIP NAV is built around the PIP2 form, guides you through all 12 activities and brings your information into one carefully structured Answer Pack.
| What you need | PIP NAV | Free PIP guides | General AI |
|---|---|---|---|
| PIP2-specific structure | Built around all 12 activities | Explains the process; you assemble it | Generic structure unless you supply the PIP context |
| Detail a decision maker can assess | Focused follow-up questions built in | You work out which details matter | Often generic unless you already know which PIP-specific details are missing. |
| One connected claim | Progress saved by activity | You manage separate notes and documents | Separate chats and answers to manage |
| PIP2-ready output | One editable Answer Pack in form order | You write and compile every answer | Separate generic drafts that you must organise and check. |
| Your pace | Stop and return without losing your place | Flexible, with your own filing system | Flexible, with the workflow left to you |
Built from lived experience
Made by PIP claimants, for PIP claimants.
PIP NAV was built because knowing what daily life is like and knowing how to explain it on a form are two different things. It gives you a calmer way to work through the detail without taking over your story.
Private by design
Your claim stays in your control.
Your claim content and saved drafts are stored locally on your phone. Account and purchase records are kept so you can sign in and verify your purchase.
When you generate a draft, relevant text for that activity is sent securely through PIP NAV’s backend to OpenAI for processing. The draft must not add facts, and you check and edit every word.
Read the full Privacy Notice- You enter an activityOnly include the facts you want to use.
- PIP NAV prepares a draftRelevant activity text is processed for that draft.
- You review the resultEdit it, keep it locally, or continue without it.
Check the scope
Currently for new PIP claims only.
New PIP claims in England and Wales
- Preparing a new claim
- Working through the 12 activities
- Building a structured Answer Pack
Other claim stages and systems
- Reviews, Mandatory Reconsiderations, appeals or tribunals
- Scotland’s Adult Disability Payment
- Northern Ireland PIP
One payment for one claim
One claim. One-time payment. No subscription.
Unlock the full claim, work through all 12 activities and finish with your PIP2 Answer Pack.
£29.99 introductory price
For eligible claims.
See PIP NAV on Google PlayGoogle Play confirms the price before you pay.
Questions before you start
Straight answers.
Is PIP NAV part of the DWP?
PIP NAV is an independent app. It is not affiliated with the DWP or any government body.
Does it guarantee a PIP award?
No. PIP NAV helps you prepare and review your own answers. The DWP makes the decision.
Does PIP NAV provide benefits advice?
PIP NAV is a self-help tool to help you prepare your own claim. It does not provide regulated benefits advice.
Which claims does it cover?
New PIP claims in England and Wales. It does not cover reviews, Mandatory Reconsiderations, appeals, tribunals, Scotland’s Adult Disability Payment or Northern Ireland PIP.
Can a draft add facts or decide my answers?
No. A generated draft must not add facts or decide what your answer should say. It uses relevant information you provide, and you review and edit every word before using it.
What information leaves my phone?
Account and purchase records are handled through PIP NAV’s services. When you generate a draft, relevant activity text is sent through the secure backend to OpenAI for processing. See the Privacy Notice for full details.
What do I get at the end?
A structured Answer Pack to use as a reference while completing your official PIP2 form. PIP NAV does not submit the form for you.
How much does it cost?
The introductory price is £29.99. One payment unlocks one claim, and there is no subscription.
Can someone help me use PIP NAV?
Yes. Someone you trust can sit with you and help you work through the questions. Keep the account and answers under your control, and check that every word describes your own experience.
How do I delete my account and data?
Open PIP NAV, go to Settings → Legal → Delete my data, then follow the confirmation steps. If you cannot access the app, use the account-deletion instructions or email privacy@pipnav.com from the email address connected to your account.
How do refunds work?
Purchases are billed by Google Play. Refund eligibility and the route to request one depend on Google Play’s current UK policy and your circumstances. Read Google Play’s UK refund guidance and request route.
Ready when you are
Your life is complicated enough. Explaining it on your PIP form shouldn't be.
Get the important details out of your head and into a clear Answer Pack you can check, change and use.
You know your life. PIP NAV helps you explain it.
Get PIP NAV on Google Play